The services provided by Chase extend far beyond traditional retail banking and include options for corporate entities. Chase serves its customers with over 4,700 locations and about 16,000 automated teller machines. Customers have a number of options for getting help, including walking into a branch, using the website or mobile banking message center, contacting the bank via social media, or calling a toll-free number.
How do I Get In Touch With A Chase Representative?
You can contact Chase by clicking the “Customer Service” link on the bank’s page. To learn more about how to get in touch with a Chase agent, select “See help options” on the bank’s official page. In case you need assistance with your account, you can find a comprehensive list of available options on the official page of the bank.
Calling 711 from any phone will connect you to an operator who can help you communicate with Chase if you are deaf, hard of hearing, or have a speech disability.
How to Talk to a Chase Representative by Phone?
There are a number of ways to get in touch with a Chase agent if you have questions about your account that aren’t urgent.
Existing Personal Banking Account Holders
Customers with active Chase accounts can reach customer service at 800-935-9935. If you want your service expedited, have your debit card and PIN ready. In addition, there is always access to helpful bots.
Online and Mobile Banking
The toll-free number to call if you need help with your online or mobile banking is 877-242-7372. If you are outside the U.S., you can call 1-713-262-3300.
In the mail today I got an invitation from Chase to apply for a credit card, I called customer service and asked if i accepted the invite would I get cake.
— Forward March (@RunOldMan) December 17, 2020
Alternative Client Contact Numbers
If you’re a Chase customer and need to reach us at another time, please use one of these numbers:
- Auto loans: 800-336-6675
- Auto leases: 800-227-5151
- Dispute debit card charges: 866-564-2262
- Mortgages: 800-848-9136
- Financial hardship assistance for mortgage customers: 800-848-9380
- Customer service in Spanish for mortgage customers: 855-280-4198
- J.P. Morgan financial advisors: 800-969-1734
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